Last Updated: May 25, 2026
At HuaPetYi, operated by HONGKONG FEIYIN LIMITED, protecting your privacy is one of our highest priorities. This Privacy Notice explains how we collect, use, disclose, and safeguard your personal information when you visit our website or purchase products from our Travel & Outdoor, Feeding Essentials, and Play & Enrichment collections.
By accessing or using our website, you agree to the practices described in this Privacy Notice.
1. Information We Collect
To provide our services and improve your shopping experience, we may collect the following types of information.
Information You Provide
When you place an order, create an account, subscribe to our newsletter, or contact customer support, we may collect:
- Full name
- Shipping and billing address
- Email address
- Telephone number
Payment Information
Payments are processed securely through trusted third-party payment providers.
HuaPetYi does not store complete credit card numbers, CVV codes, or other sensitive payment credentials on our own servers.
Automatically Collected Information
When you browse our website, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Operating system
- Website activity
- Cookies and similar technologies
2. How We Use Your Information
We use your personal information only for legitimate business purposes, including:
- Processing and fulfilling orders
- Providing shipment notifications and tracking information
- Responding to customer inquiries
- Improving website functionality and user experience
- Detecting and preventing fraud
- Sending order confirmations and service-related communications
- Delivering promotional emails only when you have chosen to receive them
3. Protecting Your Information
We implement appropriate technical and organizational measures to help protect your personal information.
These measures include:
- Secure Socket Layer (SSL) encryption during online data transmission
- Restricted access to customer information by authorized personnel only
- Secure payment processing through PCI-DSS compliant payment providers
- Routine monitoring to help prevent unauthorized access or misuse
While we strive to safeguard your information, no online transmission or electronic storage system can be guaranteed to be completely secure.
4. Third-Party Services
HuaPetYi does not sell your personal information for monetary compensation.
We may share limited information with trusted third-party providers that support our business operations, including:
- Payment processors
- Shipping partners
- Website hosting providers
- Customer support platforms
- Analytics providers
- Advertising partners
Our advertising and analytics partners may include:
AppLovin
https://legal.applovin.com/privacy
Meta Platforms
https://www.facebook.com/privacy/policy
https://policies.google.com/privacy
These providers operate under their own privacy policies.
5. Cookies
Our website uses cookies and similar technologies to:
- Remember shopping cart contents
- Improve website functionality
- Analyze website traffic
- Measure marketing performance
- Deliver more relevant advertising
Most web browsers allow you to control or disable cookies through browser settings.
Please note that disabling cookies may affect certain website functions.
6. Children's Privacy
Our website is intended for users who are at least 13 years old.
We do not knowingly collect personal information from children under the age of 13.
If we become aware that such information has been collected, we will delete it promptly.
7. California Online Privacy Protection Act (CalOPPA)
To comply with CalOPPA requirements:
- Visitors may browse our website without creating an account.
- This Privacy Notice is available on our website.
- Updates to this policy will be published on this page.
- We recognize browser "Do Not Track" (DNT) signals where applicable.
8. GDPR Rights
If you are located within the European Economic Area (EEA), you may have rights under the General Data Protection Regulation (GDPR), including the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of personal data
- Restrict certain processing activities
- Request a copy of your personal information where applicable
To exercise these rights, please contact:
9. California Privacy Rights (CCPA / CPRA)
California residents may have rights under applicable privacy laws, including:
- The right to know what categories of personal information we collect
- The right to request deletion of eligible personal information
- The right to request correction of certain information
- The right to opt out of certain information sharing used for personalized advertising where required by law
Although HuaPetYi does not sell personal information for financial gain, certain advertising activities may be considered "sharing" under California law.
10. Data Security Incidents
If a significant security incident affecting customer information occurs, HuaPetYi will respond in accordance with applicable legal requirements.
Where required, affected individuals will be notified promptly through appropriate communication channels, and additional updates may be published on our website.
11. Email Communications
We comply with applicable email marketing regulations.
Our promotional emails:
- Clearly identify the sender
- Use accurate subject lines
- Include an easy-to-use unsubscribe option
- Process unsubscribe requests without unnecessary delay
Please note that transactional emails relating to active orders may still be sent after marketing emails have been unsubscribed.
12. Contact Information
If you have any questions regarding this Privacy Notice or the way we handle personal information, please contact us.
Brand Name: HuaPetYi
Company: HONGKONG FEIYIN LIMITED
Business Address: Room S032, 2/F, The Capital, 61-65 Chatham Road South, Tsim Sha Tsui, Kowloon, Hong Kong
Support Email: support@huapetyi.com
Customer Service Phone: +1 (689) 362-0979